This is my second time I have used Susan’s expertise, knowledge and guidance to lease my property and as usual, she delivers! She leased my property in 10 days and made every step of the process as easy as you would hope. I would recommend her and her team to anyone who is looking to sell, lease or buy a property.
We did get showings, but there was no movement and we received minimal feedback. Susan proved to me that she was a go-getter. She brought in a contractor and a stager and completely refreshed the look of our home. She shared all feedback from showings in a timely fashion. With the enhanced presentation of our home and aggressive marketing, our house sold 6 days in a very difficult market.
Susan completely understood what we were feeling, and helped us set realistic goals while empathizing with our emotional connection to the house. She was so responsive and collaborative, keeping us on track with our checklist of action items and updating us frequently about other real estate activity within our area. We really were one team, and this type of support was exactly what we needed to navigate the selling process.”
Susan and I met when we both worked in the corporate world in the early 2000s, and I have always known her to be personable, knowledgeable and professional. With the purchase of my new home, Susan educated me on market values in the area and the potential of the home and neighbourhood so that I could be confident about my offer price. With the sale of my former home, we went through a similar analysis to determine market value, and then Susan employed an effective strategy to prepare the home for showings, market the home to bring in potential buyers, and negotiate the best sale price possible on my terms. She left me feeling like I had just made the best decision I’d made in years!
She has a network of different support companies she leans on to improve the appeal of the home prior to selling. For example, her stager provided recommendations which included some painting to update and refresh some of our rooms, and staging our home for selling appeal. Since Susan was informed of the comparable homes in the area that sold, and were currently available or coming soon to the market, it helped us understand her pricing recommendation for our house. Overall, we were happy and glad with Susan Taylor as our Realtor. She has great social and negotiating skills, is a hard worker and an enthusiastic individual with many years of experience in the real estate industry.
I liked her strategies for marketing and negotiating, and I really appreciated being kept so well informed throughout the process. Susan’s education and experience gave me confidence that she could do the job, and she delivered.
Her superior knowledge, professionalism, level of communication, negotiation skills, and marketing tactics were what sold our home. Our biggest fears about the process of selling our home were that it would be sitting on the market for a long period of time, and that we would not receive offers that met our expectations. Susan eliminated those fears with her persistent community outreach and top tier marketing that brought many potential buyers thorough our home and resulted in multiple offers during a volatile period in the housing market.
Their customer service was excellent from beginning to end, and I always felt as though they were keeping me well informed of anything that was happening or going to happen, throughout the entire process from listing to the sale of the house. They were also always available when I needed more information and took the time to answer all of my questions. My biggest fear was that the house would be on the market for a long time, and would not sell at price we would be happy with. Susan and her team were wonderful at advertising the listing, and worked hard to ensure that the viewings were being scheduled consistently. Susan and I kept in close contact about the feedback and potential buyers, and she was very helpful in explaining and keeping me informed about the current market. The result of working with Susan and her team to sell my mother’s house was that they were very well organized and took care of all of the details so that we didn’t have too. They kept me informed and ensured my mother and I were happy with everything they did to clean, prep and stage the house, listing the house (including the list price), etc. Having the team take care of the process from beginning to end was so helpful, it allowed me more time to concentrate on moving my mother into a retirement home and I’m very grateful for that.
Always professional and extremely knowledgeable about the current market, I’m always confident in her honest advice which helps guide us through making the right decisions. I’m also very appreciative of all the little details she and her team take care of along the way. In our last transaction, Susan helped find us a new tenant for our property in record time, less than a week! I don’t hesitate to recommend Susan to anyone looking to rent, buy or sell, her expertise coupled with efficiency and a personable approach to representing your needs is everything you could ask for. Thank you for all your help Susan & Meliza!!
I greatly appreciated Susan’s promptness at returning calls and her numerous trips to assess properties with me. I also must note her attention to detail and her keeping me continually informed. Susan’s efforts on my behalf far exceeded my expectations.
During the initial meeting we could feel that Susan is a very experienced real estate agent. After the first meeting we were confident that she was the right person that we wanted to entrust to get the house sold at the best price possible in this buyer’s environment. During that meeting, she provided us with her suggestions on how to start preparing the house before the stager came in for a consultation and recommendations. She also kept us updated on the market trend in the area until the house was ready to hit the market. With her marketing background, our house was advertised in such a way as to attract the interest of as many potential buyers as possible. Susan has no doubt a very great negotiating skills as she has been able to sell our house in 5 days after it was listed at the best price possible in this difficult market.